Cookie policy
Last updated: 29 October 2026
1. What is a cookie?
A cookie is a small file placed on your device when you visit a website. Here, "cookies" means all trackers: cookies, but also the browser's local storage (localStorage, sessionStorage) and similar technologies.
2. Cookies the Site needs to work
These cookies are essential to the service you ask for. They do not require your consent (article 82 of the French Data Protection Act) and cannot be turned off without breaking the Site.
| Name | Issuer | Purpose | Lifetime |
|---|---|---|---|
access | CherlyPrints | Keep you logged in | 15 minutes |
refresh | CherlyPrints | Renew your login without asking for your password again | 1 day |
unauth_session | CherlyPrints | Find your cart and drafts if you have no account | 1 year |
NEXT_LOCALE | CherlyPrints | Remember your language | 1 year |
cp_consent | CherlyPrints | Remember your cookie choices (date and banner version, as proof of your choice) | 6 months |
csrftoken, sessionid | CherlyPrints | Secure login to the administration area (staff only) | 1 year; 2 weeks |
pendingOrder (session storage) | CherlyPrints | Find your order when you come back from bank authentication or PayPal | Cleared at the end of the order or when the tab is closed |
mtm_consent_removed | CherlyPrints (Matomo) | Remember your objection to audience measurement | 400 days |
__stripe_mid, __stripe_sid | Stripe | Prevent payment fraud (checkout page only) | 1 year; 30 minutes |
3. Cookies that need your consent
These cookies are set only after you agree, in the banner shown on your first visit. You can refuse without any effect on your access to the Site: until you choose, none of them is set.
| Name | Issuer | Purpose | Lifetime |
|---|---|---|---|
_gcl_au, _gcl_ls (local storage) | Measure purchases made after a Google Ads ad | 90 days | |
pendingOrderValue (session storage) | CherlyPrints | Pass your order amount to Google Ads | Cleared at the end of the order |
Google cookies (google.com, doubleclick.net) | Advertising and conversion measurement | See Google's policy | |
Google cookies (google.com) of the Google Customer Reviews module | Offer you the Google Customer Reviews satisfaction survey on the order confirmation page | See Google's policy |
Google is responsible for the cookies it sets: see its privacy policy.
4. Managing your choices
You can change or withdraw your consent at any time, as easily as you gave it, with the button below or the "Manage cookies" link at the bottom of every page. If you withdraw it, the Google Ads cookies are deleted. Your choice, acceptance or refusal, is kept for 6 months; we will then ask you again.
5. Audience measurement
We use Matomo (Matomo Cloud, published by InnoCraft Ltd) to produce visitor statistics, for our own use only. The trackers _pk_id (pseudonymous visitor identifier) and _pk_ses (groups the pages of one visit, 30 minutes) last 13 months at most, and the data is kept 25 months at most. Addresses sent to Matomo contain no parameters or identifiers, and your IP address is truncated. In line with the recommendations of the CNIL (French data protection authority), this tool does not require your consent. You can still object with the box below: a mtm_consent_removed cookie then remembers your choice for 400 days.
We also use StatCounter (StatCounter Ltd) to count visits. Its trackers are set as soon as you arrive on the Site, without waiting for your choice in the banner, and StatCounter may reuse the data for its own statistics. It is not loaded on pages whose address contains a personal link (password reset, email verification, customisation) or on the order confirmation.
| Name | Issuer | Purpose | Duration |
|---|---|---|---|
sc_is_visitor_unique | StatCounter | Recognise a returning visitor | 2 years |
is_unique (statcounter.com) | StatCounter | Recognise a visitor across all sites measured by StatCounter | 5 years |
statcounter.com/localstorage/, sc_medium_source (local storage) | StatCounter | Visitor id and source of the visit | Until deleted |
statcounter_config, statcounter_session (session storage) | StatCounter | Group the pages of one visit | Until the tab is closed |
You can block or delete them in your browser (next section). See StatCounter's policy.
6. Browser settings
You can also block or delete cookies in your browser settings. Blocking the cookies the Site needs may stop it from working (login, cart).
7. Learn more
How we process your data is described in our privacy policy. General information: CNIL.